Chad Laurans, CEO & Chief Engineer of SimpliSafe, walks AppleInsider’s Victor Marks through the all-new SimpliSafe Home Security system which includes the WiFi & Cellular connected Base Station, SimpliCam HD security camera, Keypad, Key Fob, 105dB siren, panic button, smoke detector and entry, motion, glassbreak, freeze, and water sensors.
They’ve also got new products on the way, including a video doorbell, outdoor camera with flood light, and smart lock.
All of these products will work in sync with each other, and HomeKit integration is coming later this year.
Our video gear: https://kit.com/AppleInsider/video-production
Can I add a siren alone to an existing system? Can’t find any link to buy it separately on the website
Imma wait for SS4…
Was going to get your product buuuuuut,you cut ties with the NRA,I'm a member and now my family will go elsewhere,i guess you dont need my money?i suggest all NRA members follow suit.
we are waiting to purchase a kit once it works with homekit
Simplisafe could care less about your safety. They don’t even want you for a customer if you own a Gun. The cowards drop the NRA of witch I’m a member . So please don’t use there junk.
your company is Anti NRA you no longer will have any of the conservarives business once word gets out and ALL are Rush and Hannity listeners are probably your largest buyers , I emailed Rush about this already,,,, …..companies around the US are falling for fake emails and on line hate for the NRA making it look like a massive number and you will lose milions taking these as real they did the same thing to Kurig go look it up hannity set Kurig straight and their sales SKYROCKETED he even purchased a New machine for everyone who tossed theirs out thats How Conservatives do things the RIGHT WAY, get facts before you insault 75% of Americans until then we are spreading the word to avoid your product and we are Not a bunch of fake bloggers
Hey Chad! Was it your stupid decision to break ties with the NRA? Bad choice! You are going to lose customers and I will be one of them. Too bad you caved to anti-american propaganda. You might as well become a communist company. I will never recommend your alarm system again
Has anyone used one in a pole barn with steel siding? I have storage in some pole barns 8 miles from where I live. My iPhone 7 works inside of these barns.
So let me get this straight. Let’s say you bought a new Toyota Camry. You drive it for a year and then a newer model comes out. Do you go back to a dealer and demand a discount on a newer model just because you have an older model? I don’t understand people’s complaining. Technology goes forward. If you have an older system, you have some choices to make, either stay with your old system or buy a newer system. That’s called capitalist economy, which is the best economy system there is!
After viewing this video it seems like it only interfaces with Apple phones and future Apple Integrations. Seems like a nice system it would be nice if it could interface with other smartphone platforms.
Excellent …thank you for the information buddy!!!
can we run a simulation where we catch an intrusion
There IS an upgrade offer for existing customers!!! I know, cause I just did it. Simplisafe is accepting returns from customers that have the old system. You have to buy the new system and send them back your old system. Once received, Simplisafe will cut you a refund check for the full purchase price of what you paid for the old system. They will even send you a free return shipping label. Now that is great customer service. The price difference between the 2 systems was less than $20, in my case. And that was with the exact same number of components. That tells me that Simplisafe is not price gouging customers under the guise of "newer technology". Another feather in their cap for that. I'm really happy with this company so far and plan to stay a life long member as long as Simplisafe continues to show they care about their customer base.
Sooooooooooooooo, the simple things matter, right? Here is one to think about: https://www.youtube.com/watch?v=U2paPVGyYbI&list=PLyVBi3yMHBUPe64hT1yKoFRt4GMBvAdxn
So I have to have iPhone for this system??
Just placed my order to replace my SS2 system!
What about Android?
I need more technical information. I have devices and smart switches I want to continue to use.
Have a look at the new inprover system on youtube, actually confirms a false alarm to outsiders, search inprover
Junk. They don’t allow the new base station and keypad to work with their old sensors and expect me to shell out $1000 for a completely new system. Terrible leaving old loyal customers without a reasonable upgrade path.
Before you spend any money with simlplisafe, I would recommend you visit their online forum (http://www.simplisafe.com/forum/) . You'll find what the ACTUAL customer service is like…namely nonexistent if you're an existing customer. Don't take my word for it, go look at their forum. You may be glad you did.
Is "SimpliSafe: Affordable Smart Home Security coming to Apple's HomeKit!" really? Chad's comments were "..integrations with folks 'like' Apple Homekit", that by no means means integrations with Apple Homekit. Oh, SimpliSafe is already selling the new system but can't even post a new owner's/user's manual or more detailed information on its website to make an informed decision.
Offer an upgrade path for existing systems!!
Unfortunately the new system is not compatible at all with the old systems, so unless existing customers want to purchase a whole new system again, we’re screwed. SimpliSafe is not offering ANY kind of upgrade plan for existing customers that have spent a lot of money building up their systems, and it’s a real shame. The new design looks great, it’s safer than the previous versions, it finally has third party integration, and now they’re offering new components as well. And loyal customers like myself are out of luck with all of the money spent on the existing systems. What’s worse is that there was no previous mention of this at all, meaning they were pushing big sales during the holidays and not mentioning this to any customers who were buying brand new systems even as soon as a week ago. SimpliSafe really needs to offer an upgrade path for existing customers, because people are raging on the SimpliSafe forums right now.
New system looks so much better. The old system was sooo ugly. Time to upgrade to them again.
Such a great – underrated video