Vivint has come a long way since it introduced its doorbell camera in 2015. Like its competition – which includes the likes of Comcast Xfinity, ADT, and even DIY solutions like Simplisafe — Vivint offers a full suite of connected smart home security devices that work together to protect homes against everything from burglary, to fires, and floods. The difference, as I’ve experienced first-hand, comes down to the service experience.
Bitten by the smart home security bug, I wanted more. I wanted smart locks, voice control, door sensors, window sensors, and cameras … with night vision. Then Vivint came along and offered to install a comprehensive smart home security system for review with the option to either remove the system afterward or leave it in place for follow-up reviews as new features and hardware were added down the line.
I’m opting for the latter. Vivint isn’t the most affordable smart home security option, but their service and app experience are outstanding, and through my experience with their system, I’ve learned both of those factors are absolutely key.
Vivint outfitted my home with its doorbell camera, one indoor camera, three outdoor cameras (all with night vision), two Kwikset SmartCode deadbolt locks, three door sensors, 10 window sensors, one interior motion sensor, two glass-break sensors, two smoke detectors, and a flood/heat/cold sensor, and a touchscreen control panel.
If that sounds like a lot, I passed on four window sensors for the second floor, a smart thermostat (Vivint makes its own, and Nest is an option), a smart garage door opener module, and any of Vivint’s smart lighting solutions, which include lamp modules and compatibility with Philips Hue smart bulbs. The point here is that Vivint systems are designed to provide smart home convenience as well as security, and systems can be scaled from modest to almost obscenely elaborate.
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Vivint is the worst waste of money that I've spent. It's an awful company with all kinds of flaws. It made no difference at all in stopping my sociopathic ex husband from breaking and entering, stealing and destroying my property. Please do not buy Vivint security cameras, sensors, monitoring or smart hub.
I have had the same problem, I've noticed that the doorbell camera is hit or miss, but i've found a way to avoid that. I will say that I think that it's NOT my responsibility to do this but it has worked for me thus far. I'm a nerd when it comes to alarm systems, but the way they work today, i'll just say it's a learning experience for me. My two prior panels were previous ADT panels that I purchased from Ebay, that I programmed myself to save money on monitoring service and avoid being stuck in a contract. That being said, last summer I was heading to bed, very late at night because i'm a night owl, I heard something outside my bedroom window. Usually, I'll hear noises outside since I have a lot of trees around my home but the sound I heard was different and I wasn't willing to turn over and go back to sleep. So, as usual I went and checked all my doors, and when I walked to my kitchen sliding glass door window, there he or she was! A man/woman in a dark hoodie with the hood over his/her head. Unfortunately, as soon as the person noticed the blinds moving, they made eye contact with me and off they ran. Obviously, at that point I did call the police.
That being said, I decided to purchase a Vivint system, I've had it for less than a year now. Despite its flaws, since I purchased the latest system, there are bugs that need to be worked through. As I said before, I'm a nerd for this kind of stuff but for others that aren't so inclined, I highly suggest restarting your panel and/or your doorbell camera.
It has worked for me when the camera starts to slack off.
I will be happy to help those that aren't technically inclined with this system, just message me. Just like computers, it seems like security systems like Vivint or ADT, etc.. they are relying on computer, cellular, and WIFI.
I hope my comment helps others. To those that are reading this comment, I would love to help to the best of my ability to solve your issue, as i'm learning how Vivint works myself.
As I said before, I love my security system with Vivint so far, I just wish they worked out the bugs beforehand, just my opinion. 😀
Hey, that looks like Alula? Not Vivint. Can you clarify. Vivint doesn't make equipment does it? I talked with another company, Security AllStar who were straight up and told me that they did not have their own equipment only sell and monitor it. if that the same with Vivint?
I want to know what packages to steal. We’ve had tons of stuff stolen. It’s almost like they know what’s worth stealing…
Isn't it "ADT" instead of "ADP"
I’ll wait for all the bugs to be worked out of these security systems-HACKERS.
A good old fashioned key lock works just fine.
Just bought a house where the previous owner had a Vivint system. Not impressed with the 1 inch hole they left in the exterior of the house, where their camera had been. When I called them, they refused to do anything as I am not a current client of theirs, so it is not their problem, then proceeded to say they could do it if I signed up for the service. Go with a different system. That is a horrible way to run a business.
Who decorated that horrible living room. Throw away those curtains
Does vivant need a UPS in case of power failure or malicious disconnect?
I love the Vivint system! I've sold about 25 systems to residents and small businesses!
How much does the Vivint monitoring and video storage cost and compare to Rings Alarm Protect Plus Plan for all devices at one address for $10 bucks? I went with the Rings Alarm because their customer service support is great and I can add to my system over time by myself. Does the Vivint alarm have any Amazon Echo or Google Home assistance support? I like your products reviews because you do your research. Tx Bob
Best system hands down.
I have a Vivint system and just last night someone stole something off my porch and the doorbell camera did not work and capture the movement on camera. I wish I would've got a different system. Why am I paying for something that won't help in an emergency?
I work at vivint smart home in Utah.
Just go with ring
First to write nice vid